Page tirée entre autre de http://forums.ryzom.com/showthread.php?t=14746.

Les erreurs côté client sont notées de 1 à 99. Celles côté serveur sont noté de 1000 à 4999. Donc : avant 99, vous pouvez agir !

- Can also happen when there are network problems along the path, so check local network and try doing a ping plot or tracert to 91.121.164.170 & 91.121.160.110. - Your client may be too old; check this thread if you have a doubt.

Error Code 2 - player already connected - Wait for 30 seconds then try logging in again.

Error code 3 Your client is unable to reach the server. Please check your internet connection and/or your firewall. ¹⁾

error code 4 Client received an empty answer

Error Code 7 - cannot connect to the selected shard - You lost internet connection between the login/pw screen and the shard selection screen. - Try logging in again.

Error Code 10 - no mainland shard available - The shard is closed. This can be due to a maintenance reboot, patch day, or server crash. - Go to Klients live support for up to date information, check also the Ryzom news and technical forum.

Error Code 53 - not authorised to use the shard - Check your billing status on the Account Management page to ensure that subscription is current. - If you can't manage to subscribe, contact the support staff on Klients, boards or by email.

Error Code 56 - bad password - Check password spelling. - If you subscribed before 2007, January 9, and changed your billing password since then, your game password became the same as the billing one as both accounts now use the same password. You may have to get a new billing password here and then change it in your profile if you forgot it.

error code 60 Your client is unable to reach the server. Please check your internet connection and/or your firewall.

error code 61 Your client is unable to reach the server. Please check your internet connection and/or your firewall.

error code 62 Client received an empty answer

error code 63 Your client is unable to reach the server. Please check your internet connection and/or your firewall.

Error Code 64 - unknown login - Check login name spelling.

Error - no response from shard unifier, try later - The shard is locked. Happens after a server reboot. The shard stays temporarily locked while we check everything is alright before reopening it. - Go to Klients live support for up to date information, check also the Ryzom news and technical forum.

error code 1000 Unexpected error

error code 2001 There is no such login in the database

error code 2002 There is a matching login but the activation link has not been clicked yet

error code 2003 There is a matching login but the activation link has not been clicked yet

error code 2004 The password you have entered is not valid. Please retype it or contact a CSR.

error code 2101 Database consistency problem: user found in 'user' but not in 'ring_users'

error code 2102 You already have a character logged in. Please retry connecting later

error code 3001 Unexpected error

error code 3002 The client did not submit the required arguments

error code 3003 The Shard Unifier is down or does not reply

error code 3004 The DB server is down or misconfigured, or r2_login is misconfigured

error code 3005 The DB server or r2_login is misconfigured

error code 3006 The DB server or r2_login is misconfigured

error code 3007 There is no registered domain corresponding to the clientApplication

error code 3011 Either the account is no more subscribed, or the client tries to connect to a domain not granted to this account

error code 3013 Access is restricted at the moment (for example during a patch)

error code 4001 Technical problem on SU or WS

error code 4002 Technical problem on SU or WS

error code 4003 Technical problem on SU or WS

error code 4004 Technical problem on SU or WS

error code 4005 Randomly selected mainland shard is not reachable

error code 4006 Technical problem on SU or WS

error code 4007 Technical problem on SU or WS

error code 4008 Technical problem on SU or WS

error code 4009 Technical problem on SU or WS

error code 4010 No mainland shard available at the moment, or the user does not have privileges to connect to any mainland shard (ex: no rights on ATS)

error code 4011 Technical problem on SU or WS

error code 4012 Technical problem on SU or WS

error code 4013 Technical problem on SU or WS

error code 4014 Access is restricted at the moment (welcome service closed)

error code 4015 Technical problem on SU or WS

error code 4016 Technical problem on SU or WS

error code 4017 Technical problem on SU or WS

error code 4018 Technical problem on SU or WS

error code 4019 Technical problem on SU or WS

error code 4020 Technical problem on SU or WS

LOGIN RELATED

Error code 1, 2, 3, 4, 60, 63 Description: Cannot connect to the web server with data as set up in the StartupHost (port 80) Explanation: player do not have internet access, or the connection is blocked by a firewall. often happens when player has a firewall. Those 6 error code are the same but at various level of the problem.

Error code 20 Description: Explanation: Failure in sending to the server the request HTTP GET StartupPage?command=ask&login=login

Error code 36 Description: Explanation: The launcher is out of date and won't allow to download the patch

Error code 41 Description: Explanation: Login Server is down, contact Nevrax

Error code 52 Description: unknown login Explanation: the login of the user is not in the database which grant access to servers

Error code 55 Description: Explanation: the player is already online and can't be disconnected

Error code 56 Description: bad password Explanation: the player has entered an invalid password for the login he provided

Error code 61 Description: No answer from the server to the client from the request Explanation: prolly comes from a firewall

Error code 62 Description: empty answer Explanation: can be the result of a player trying to connect to the wrong for server for the client he uses

SHARD LISTING

Error code 5 Description: Bad reception of shard listings Explanation: The list of shard received by the client is invalid. The number of rows is incorrect.

Error code 6 Description: Bad reception of shard listings Explanation: The answer from the server is wrongly formatted on the | (shard list separator)

SHARD CONNEXION

Error code 7 Description: Cannot connect to the selected shard Explanation: The player has lost internet connection between the login/pw screen and the shard selection screen

Error code 8 Description: login field is empty Explanation: the login the server received is empty, prolly due to restart of client

Error code 9 Description: password field is empty Explanation: the password the server received is empty, prolly due to restart of client

Error code 10 Description : client is incorrect Explanation : the client does not fit to the server. Usually comes from a change in the cfg

Error code 11 Description : same as error code 60 Explanation : request GET StartupPage?cmd=login&shardid=id&login=login&password=cryptedPass&clientApplication=app&cp=1

Error code 12 Description: same as error code 61 Explanation: parent of error code 61

Error code 14 Description: Invalid reply from the server Explanation: Cookie sent by the server to client is invalid

Error code 15 Description: you can't connect to an offline shard Explanation: the user tried to connect to an offline shard

Error code 53 Description: Explanation: the account of the player is Unsubscribed. Needs to activate the account in order to log in. (former explanation: the player is using the wrong client for the server he is trying to connect to)

PATCH

Error code 29 Description : Cannot create the batch file for restart of client Explanation : Client is unsuccessful in creating the batch file (UpdateBatchFilename in the cfg) in order for the client to restart

Error code 30 Description : Explanation : Cannot launch the batch process before client is closed

Error code 37 Description : Cannot write a downloaded patch file Explanation : Client cannot write on hard drive a file from the patch. Prolly due to a full hard drive

Error code 31 Description : Cannot decompress a patched file Explanation : Cannot decompress a patched file in order to apply it.

Error code 32 Description : Explanation : During decompression of a patched file, cannot create it on the hard drive

Error code 33 Description : Explanation : Failure during decompression of a dowloaded patch file.

Error code 34 Description : Explanation : During the decompression process, cannot write the file on the hard drive

To run Ryzom on windowed mode, the desktop must be set to 32 bit mode or Can't create a window display (1024×768 32 bits) - Check windows display settings and set desktop to at least 1024×768 resolution with 32 bits colour depth and that Direct3D or OpenGL are enabled. - You can also get this message if the computer does not have adequate video hardware (onboard video chips like SiS or Intel are prime examples of video systems that cannot run Ryzom). - NOTE: you can try to launch the game in 800×600 resolution but will not be able to see all the buttons as the launcher screens require at least 1024×768. - Detailed information here.

nel_drv_opengl_win_rd.dll is more recent than the application - The video drivers may be too old for Ryzom to work with properly: obtain newer video drivers and install properly (remove current, reboot, run driver installer). - Or the launcher files may be too old for Ryzom to patch properly: delete UNPACK folder, run ryzom_recover.exe and then launch game again. Warning! At this time ryzom_recover.exe will render your game installation unusable, this will require you to redownload and re-install Ryzom. Do Not run ryzom_recover.exe until further notice.

Microsoft Visual C++ Runtime Library - Runtime Error - Again, make sure that your desktop resolution is at least 1024×768 with 32 bit colour depth. - Make sure that your system is virus and spyware free. They can corrupt or interfere with executable files. - Everything that I can find on this and some experience by players with this error indicates a damaged IE install. Fixing IE or removing some of the extras usually will fix this error. In worst case the OS has to be reinstalled as IE is integrated into WinXP. Check out the Microsoft Knowledgebase article 318378 on how to repair Internet Explorer.

Error -1607: Unable to Install InstallShield Scripting Runtime - Please visit the InstallShield site to diagnose and repair this problem.

Error patching files… - Delete the UNPACK folder and launch the game again.

msg.xml and database.xml files are invalid (server version signature is different) - Delete the data_common.bnp file found in the DATA folder and then relaunch.